How Local Businesses Can Collect More 5-Star Reviews

Customer reviews are the new testimonial for the digital, social media, and search optimized age. Yet reliably collecting great customer reviews has been a challenge... until now.

In short, how can a local business get more customer reviews?

Step 1 - provide quality service

Step 2 - ask for a review

Step 3 - make it easy

Step 4 - recognize the review and reviewer

Repeat

When we created our Customer Reviews Automation tool we wanted to give local businesses a tool that easily solicited reviews from customers while not requiring the reviewer to create an account. 

Moreover, should a reviewer have less-than-stellar feedback (they're not happy) then we wanted to collect private feedback to educate the business and help the customer feel like their voice is heard.